Poker

I'm running out of play money, how to get more of it?

You can reset your Play Money balance to 2000. Please click on "Cashier" in the lobby and then "Reset Play Money" in the Play Money tab. Please notice that you can only do this if your play money balance is below 1000.

What are free disconnects?

In order to protect our players from unfair behaviour, such as the all-in on purpose, we provide the concept of "free disconnects". The maximum number of free disconnects is two. Every time you lose your connection and don't get back in time you lose one free disconnect. You are allowed to reset the number of free disconnects to two, but just once a day. Once you are out of free disconnects, you are in an awkward position, because the money you have put into a pot is no longer protected in case of a disconnection.

What if I lose my connection during a poker hand?

If you are able to reconnect in time, you will receive extra time to act. Otherwise, if you have a free disconnect left, you will be considered all-in. Therefore, you can only lose what you had bet before you lost your connection and you can only win the respective amounts from the other players in that pot. If you do not have a free disconnect left and you are unable to reconnect in time, the money you had bet is lost.

Please note that there is no disconnect protection on "No DP" tables (see next question) Please also note that we generally do not provide disconnect protection for play money tables.

What are "No DP" tables?

If you lose your connection on a "No DP" table and fail to reconnect in time, your hand is folded and the money you invested in the pot is lost.

We introduced "No DP" tables for players that usually have no connection problems. Please do not join "No DP" tables if your connection tends to be fragile.

Can I get hand histories about my poker play?

Just click on "Last Hand" or "Current Hand" in the upper right corner to access the Instant Hand History. Or select "Hand History" from the menu "Tools".

On top of the hand history window you find a drop down menu where you can select the table you want hand histories for. Below that is a list of all your hands from that table. Just single-click on a hand to have its history be displayed in the bottom area.

Below the display area you can select different time spans to show hand histories from (the current session, today, last three days, last week or all loaded hands). Also you can have hand histories being emailed to you by clicking on "E-Mail". Then select a certain number of recent hands (1-100), a specific hand number or a tournament ID for all your hands from a Multi-Table-Tournament. Please note that for Sit-and-Go tournaments the last option does not apply.